Privacy Policy

Israel Maven Tours (IsraelMaven.com) respects the privacy rights of our online visitors and recognizes the importance of protecting the information collected about you. We are committed to protecting your privacy in a manner that will allow you to use our resources with complete confidence and comfort. In order to better to protect your privacy, we provide this notice explaining how we collect, store and use the information you provide on our website (IsraelMaven.com). This notice is available on our homepage and at every point where personally identifiable information may be requested.

This privacy policy applies to the following web sites operated by Israel Maven Tours: http://www.IsraelMaven.com, israelmaven.net, and myisraelmaven.com. In addition, Israel Maven Tours owns several other domain names that point to the web sites listed above, and we will from time to time add new sites that may or may not be listed above. Please note that this policy applies only to sites maintained by Israel Maven Tours or its subsidiaries, and not to web sites maintained by other companies or organizations to which we link This Privacy Policy applies only to information collected by Israel Maven Tours online, not offline.

Israel Maven Tours operates under a strict set of privacy principles and takes care to respect the privacy of its online visitors (guests and/or members). Information that can identify any online visitor is collected only when voluntarily offered by the visitor. At Israel Maven Tours we continuously strive to improve your experience. To do so, we internally use personally identifiable information to personalize the customer experience and to improve our content and product offering, and site design and layout.

We do not disclose any personal information unless you authorize us to do so, the law requires it, or to protect the rights or property of Israel Maven Tours Any non-personal information, communications or material you send to Israel Maven Tours by Internet electronic mail is on a non-confidential basis. We are free to use and reproduce any such information freely.

We do not share personal information provided by site visitors with anyone outside Israel Maven Tours staff, except to the extent necessary to allow you to participate in site activities. In particular, we do not rent or sell mailing lists or any other personally identifiable information about our site visitors or registered users to any third party. We will never post your e-mail address or other identifying information you have provided on our site without your consent. We may share non-personal, aggregate information regarding customer demographics, traffic patterns, sales, and site usage with our partners in order to constantly improve our web site. Information that can identify a visitor (e.g. name or address) is not collected in this process, nor does Israel Maven Tours require disclosure of such information. Information that can identify a visitor is collected only when the visitor provides it voluntarily. We will never willfully disclose personally identifiable information about our customers to any third party without prior consent. Please be careful and responsible whenever you’re online.

You are solely responsible for maintaining the secrecy of your passwords and/or account information.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected online.All personally identifiable information submitted via israelmaven.com is transmitted on an SSL encrypted link (https). You can verify this by looking for a closed lock icon at the bottom or top of your web browser (depending on the browser), or looking for “https” at the beginning of the pages URL.We use encryption to protect sensitive information transmitted online we also protect your information offline. The computers/servers in which we store personal information are kept in a secure environment in state of the art, world class secure facilities.

Any changes in this privacy policy will be promptly disclosed in these pages. Return to check from time to time.

Exactly what personal information may be collected and by what means?

We collect your phone number in order to contact you if there is a problem regarding usage of the website. We collect your email to remain in communication with you regarding any updates or any other information we need to share with you. We collect the address and birth date of your son/daughter in order to verify the authenticity of who they are. We collect your valid credit card number issued to you by a U.S. bank for payment for tour packages and/ or services whether it is to renew your membership or pay for it for the first time. We collect all this information upon your registration. 

Whatever the purpose may be, we will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives.

Who, if anyone, is collecting your personal information?

Israel Maven Tours collects your information when required in order to provide a service or as required by law. This information is stored in a secure database accessible to authorized staff only.

How this information may be used, including, who – if anyone – it might be shared with.

Israel Maven Tours will not share your information with anyone without your informed consent . The information is used only for the purpose of maintaining accurate information as to who is using the website. In addition, we may be required to forward relevant information, such as name, date of birth and passport number to the hotels you are staying at & to the bus companies etc. who will be transporting you.

What is the consequence-if any-resulting from your refusal to provide personal information?

If you refuse to give the personal information asked for your registration, you may not use the restricted areas of this website for any purpose, you may also not sign up online for tours using our website.

How you can access and, if necessary, change your personal information?

You may contact info@IsraelMaven.com and notify us of the information you wish to change or access.

How Israel Maven Tours ensures data security, quality, and integrity?

You are solely responsible for maintaining the secrecy of your passwords and/or account information., We take precautions to protect your information. When you submit sensitive information via the website, your information is protected online.All personally identifiable information submitted via israelmaven.com is transmitted on an SSL encrypted link (https). You can verify this by looking for a closed lock icon at the bottom or top of your web browser (depending on the browser), or looking for “https” at the beginning of the pages URL.We use encryption to protect sensitive information transmitted online we also protect your information offline. The computers/servers in which we store personal information are kept in a secure environment in state of the art, world class secure facilities.

Where and how can I ask questions, or file complaints?

You may ask questions or file complaints at info@IsraelMaven.com

If you have any questions, complaints, or comments regarding our privacy statement or policies, please contact the Privacy Policy Administrator at privacymatters@IsraelMaven.com

Privacy Policy Administrator
privacy@israelmaven.com
Israel Maven Tours LTD
Nachal Dolev St 9
POB 70159
Bet Shemesh,
99621
Israel

Clients with questions may also reach us by phone or fax : 1866-317-9307 (toll free from USA & Canada); OR +972-52-566-5162 (Israel)

Third Party Sites

Israel Maven Tours’s website includes hyperlinks to web sites operated by parties other than Israel Maven Tours including advertisers and other content providers. When such links are provided, you are advised that Israel Maven Tours does not control such web sites. Therefore, in the event that another web site makes an effort to collect data or personal information, you agree to contact Israel Maven Tours to notify us immediately of the information and content said company was trying to collect. Israel Maven Tours will contact company and if necessary, take legal action or work with the authorities to remove any further attempts. You agree to hold harmless, indemnify, and defend Israel Maven Tours in these situations.

What is personal information and when does Israel Maven Tours collect it?

Personal information is information that identifies you and may be used to contact you on-line or off-line.

Israel Maven Tours only collects personal information from our online visitors on a voluntary basis and only during
(1) registration for membership on our site, (2) When You sign up for Tour Packages (3) when you order products from us online, or (4) when you request services from third party service providers on our site

Information collected may include your name, e-mail address, phone number, home address and birth date and credit card information to be used for registration purposes .

Whatever the purpose may be, we will only collect information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives.

Online Chat Rooms

You may choose to disclose information about yourself in our online chatrooms. Information that you disclose in chat rooms is public information, and there is no expectation of privacy or confidentiality in either place. Please see our Terms of Service on this point and for other guidelines about posting content on our web sites at IsraelMaven.com/terms.html

A Special Note About Children

Israel Maven Tours encourages parents to spend time online with their children. We urge parents to instruct their children to never give out their real names, addresses or phone numbers, without permission, when using the Internet. We recognize a special obligation to protect personal information obtained from young children. Therefore, with respect to children residing in certain jurisdictions, no information should be submitted nor posted to Israel Maven Tours online sites by or about children 12 years of age or under. In order for children 12 years old and under in such jurisdictions to participate in online activities that require registration, we require prior written permission or other verifiable consent from a parent or guardian. In other jurisdictions, prior written permission or other verifiable consent may be required from a parent or guardian for children under 14 or 18 years of age. Upon registration, the appropriate permission form will be made available. This form must be signed by the child’s parent or guardian and returned to Israel Maven Tours by fax or mail to the Privacy Policy Administrator at the address listed in this notice.

Once we have obtained parental consent, we are prohibited from conditioning a child’s participation in an activity – like contests – on the child’s disclosure of more personal information than is reasonably necessary to participate in the activity.

If for any reason you are concerned that your child’s personally identifiable information maintained by Israel Maven Tours is not correct or complete, should you wish to have your child’s personal information deleted from our records, or if you want Israel Maven Tours to discontinue further collection or use of your child’s personal information, please contact your Privacy Policy who will be happy to review, update or remove your child’s information as appropriate.

What about cookies?

Cookies are small files downloaded to your computer to track movements within web sites. We use cookies to check the current status of your user name. For example, whether or not you are logged in. We may use “cookies” or other methods to monitor website usage. We collect information on what tours are signed up for, when you create an itinerary (in order to save it for future use), how much time is spent on the website, how much time is spent on daily, weekly, monthly, and yearly basis. Israel Maven Tours will never use cookies to facilitate a third party ad’s. We may link cookie information to personal information. These ads may contain cookies. Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. However, some areas of our sites will not function properly if you do so.

What happens to the information provided?

Israel Maven Tours does not disclose any personal information about children under 13 years of age who have registered on our website to third parties, regardless of parental consent, or share or disclose personal information. The personal information you provide will allow us to alert you to new products, features and enhancements; special offers; and contests and events of interest.

Finally, we may use your personal information for our internal marketing and demographic studies, so we can consistently improve our site to better meet our visitors’ needs. To enforce legal rights and the law, or when we have reason to believe that a disclosure is necessary to address potential or actual injury or interference with our rights, property, operations, users or others who may be harmed or may suffer loss or damage, we may also disclose personal information to law enforcement, or the appropriate civil authorities.

Where is the information held?

Israel Maven Tours stores all your personal information on a secure database. Access is permitted only to our internal systems and web site administrators. As everyone is aware, there are external forces (example: people who are able to “hack in” to the system) that are sometimes able to breach security. In these cases, we are not responsible for this breachment nor the information that is compromised.

Opt-out Provision

You may also click the unsubscribe link on our email offers and newsletters, and you will not receive any further electronic communication from us unless and until you advise us of a further change in your preferences.

Safeguarding Your Personal Information

We will only collect and use personal information in accordance with this privacy policy to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity, accuracy and privacy of the information you have provided.

Review, Correction of Your Information and Requesting Removal from Mailing Lists and Deactivating Your Account

If for any reason you are concerned that the personal information maintained by Israel Maven Tours is not correct, or should you wish to have your account(s) deactivated or be removed from our mailing list, please email the Privacy Policy Administrator at:

Privacy Policy Administrator
privacy@israelmaven.com
Israel Maven Tours LTD
Nachal Dolev St 9
POB 70159
Bet Shemesh,
99621
Israel

We will be happy to review, update or remove information as appropriate. We may still retain your information in our files however, to resolve disputes, enforce our user agreement, and due to technical and legal requirements and constraints related to the security, integrity and operation of our websites.

By using this site, you signify your assent to the Israel Maven Tours Privacy Policy. If you do not agree to this policy, you must not use or access any part of Israel Maven Tours. We reserve the right to make changes in this policy at any time. Please check the policy each time you use our web site to ensure you are aware of any changes in our privacy practices. Our privacy policy will indicate the date it was last updated. Also, if there is a substantive change in the way that we use your personal information, we will notify you via e-mail of the relevant changes. If you choose to opt-out of our changed practice, our e-mail will contain instructions on how to opt-out. Your continued use of our site will signify your acceptance of the changes to the IsraelMaven.com Privacy Policy, as well as our Terms of Service.