For a smooth and comfortable trip, we recommend packing versatile layers, comfortable walking shoes, and modest attire for religious sites. Check out our detailed winter packing list here to ensure you’re fully prepared!

All visitors from Visa-exempt countries (such as USA, Canada, UK, France, Australia & South Africa) are required to fill out an ETA-IL (Electronic Authorization for Travel to Israel) form online prior to departure for Israel. There is a cost for this service.  https://israel-entry.piba.gov.il/

Israel operates on a 220V electrical system with a Type H plug, which has three prongs. Many electronic devices, including laptops and phone chargers, automatically adjust to different voltages, but it is always best to check before use. Since Israeli outlets differ from those in the U.S. and other countries, a plug adapter is necessary. Most hotels have adapters available at the front desk, but it is advisable to bring your own to ensure convenience.

ATMs throughout Israel dispense New Israeli Shekels (NIS) and accept most international debit and credit cards. However, it is recommended that you check with your home bank regarding daily withdrawal limits and any fees for foreign transactions. Some banks may also require advance notification of your travel plans to prevent your card from being blocked for overseas use. ATMs are readily available at the airport, in hotels, and in major cities. While credit cards, particularly Visa and Mastercard, are widely accepted, cash may still be necessary for small vendors, open-air markets like Machane Yehuda, and taxis.

Tipping is customary in Israel, particularly in the service and tourism industries. In restaurants, a 12% tip is standard, while 15–20% is appropriate for excellent service. It is generally preferred that tips be given in cash rather than included on a credit card, as service fees added to card transactions may not always reach the server. Some restaurants automatically include service in the bill, so it is a good idea to check before tipping.

For tour guides and drivers, tipping varies based on group size. For private groups of fewer than 20 people, a recommended tip for a tour guide is $75–$125 per day. For larger groups of 20 or more, it is suggested that each participant contribute $5–$7 per day for the guide and $3–$5 per day for the driver.

The safety of our travelers is our highest priority. We adhere to the latest security directives from the Israeli Police, the Israel Defense Forces (IDF), and other relevant authorities to ensure that all travel routes and activities comply with updated safety guidelines. Our team continuously monitors real-time updates regarding security conditions, travel advisories, and weather-related considerations. If necessary, adjustments to the itinerary will be made to prioritize the safety and well-being of all participants. In addition, all our guides are professionally trained to handle emergency situations, ensuring a secure and smooth travel experience.

While we strive to be as accommodating as possible, Israel Maven is bound by contractual agreements with hotels, guides, and other service providers, meaning that refunds cannot be guaranteed. Participants should review our cancellation policy for specific details regarding refunds and potential penalties. To protect against financial loss due to last-minute cancellations caused by illness, security concerns, or personal emergencies, we strongly recommend purchasing travel insurance.